Terms of Service

Terms of Service

James H. Kimber, Physician Assistant, Inc., doing business as PAMO (referred to as “PAMO” or “us” or “we”), provides the pamentoronline.com website as well as certain services (collectively referred to as “Services”), subject to your compliance with the following Terms and Conditions of Use (“Terms”), as well as any other written agreement(s) between us and you.

By purchasing Physician Assistant Mentor Online services, I agree to the terms of this Agreement:

  1. Services

PAMO shall provide advice, consulting, and editing services to clients with respect to matters related to pre-physician assistant program advising/ physician assistant program admissions/postgraduate programs. PAMO will provide the specific services purchased by client (collectively, the “Services”).

  1. Time and Availability

PAMO shall have discretion in selecting the dates and times it performs such consulting and editing services.  We will do our best to accommodate the client’s needs regarding date and time, but ultimately it all scheduling is dependent upon the availability of the Mentor. If PAMO client requires more services at any time, PAMO is not obligated to undertake such work.  Meeting in person for any service other than PA Shadowing is at the discretion of the Mentor assigned but in no way is this guaranteed.  Strictly on a case by case situation when requested by the client.

  1. Payment/Refunds

Payment is due upon signing up for services. Fees are subject to change at any time.  Services paid for are valid for one year from the purchase date.  No refunds are given for unused services.  If a ‘Package Plan’ (Silver Package, Gold Package, or Platinum Package) with PA Shadowing is cancelled after the Shadowing date, a refund will be issued less $200 for the Shadowing service.  Although ‘Shadowing’ is a $150 add-on service for the Package Plans, if the Package Plan is cancelled the full fee for PA Shadowing ($200) applies.

  1. Confidentiality

All communications between PAMO and client are strictly confidential. All advice given to client is for his or her exclusive use only and shall not be shared with anyone else under any circumstances.

  1. Exclusion from Services

PAMO’s provision of the Services of me is limited to the exact services purchased. PAMO shall owe me no duty of ongoing consultation in this or other matters. PAMO’s duties to me under this agreement will end when the retainer time has been used up and/or services completed. After that time, PAMO’s services with me pursuant to this Agreement will cease. Any future services are not a part of this engagement and will be covered by a separate agreement.

  1. Termination of Services

Either of us can terminate this relationship at any time for any reason by giving written notice to the other party. Upon termination by either party for any reason, I agree and acknowledge that no portion of any fee that I have paid to PAMO shall be refunded to me. If a refund is provided, it will be at the sole discretion of PAMO.

  1. My Responsibilities

I agree that I will cooperate with PAMO in its delivery of the Services and will provide it with truthful responses to all questions that I am asked pursuant to this Agreement. I further agree to immediately notify PAMO if anything occurs which changes the answers I have previously supplied or could impact the delivery of the Services.

  1. Recording of Sessions

I acknowledge that PAMO has the right to record sessions as part of its Services and that I may listen to any such recordings with the express permission of PAMO. I agree that I shall not distribute any such recordings of session or otherwise use same for any purpose, except as agreed to by PAMO. I further agree that I shall not record any sessions under any circumstances.

  1. Further Agreements

By purchasing PAMO’s services I agree to the following: I release PAMO, including its associated employees, consultants and contractors (all of whom shall be referred to as “PAMO”) and discharge PAMO all claims, demands, or actions by me, on the basis of the discussions and interpretations of PAMO. Consideration for this release and disclaimer of liability on behalf of PAMO, shall be the services rendered by PAMO. Each service requires full pre-payment. PAMO reserves the right to terminate a relationship with a client for any reason and at the sole discretion of PAMO. If a refund is issued, this amount will be determined at the sole discretion of PAMO at the time of termination. All services must be used within twelve months of purchase unless otherwise specified by PAMO. Funds used to purchase a specific service cannot be used towards the purchase of a different service. No refunds will be issued for unused services. Advice provided by PAMO is the intellectual property of PAMO. Services are not transferable. All consultations must take place between the consultant and the client. Parents and significant others may participate in discussions with the express permission of the client. Guidance will not be offered directly to parents, significant others, or client sponsors. By purchasing PAMO services, I agree with the aforementioned under any applicable law or regulation.

  1. Cancellations for Consulting/Mock Interview/Brainstorming Sessions

Cancellation for General Advising sessions, Mock Interview Preparation appointments must be made at least 48 hours prior to the scheduled appointment time otherwise client is charged in full.

  1. Editing Services

I acknowledge that I will submit a sufficient first draft of materials for editing of specified length (contact us for details). Personal statement rough drafts submitted for editing may be a maximum length as specified by PAMO. PAMO will not generate my materials for me. Editing services include revisions of the originally submitted documents only. New documents or essays cannot be substituted for subsequent revisions. If all revisions purchased are not used, no refunds or transfer or funds towards a different service will be issued. Documents edited by PAMO cannot be published without permission in writing by PAMO.

  1. PA Shadowing

PAMO will guarantee to find you a PA for Shadowing in a 30 mile radius within 7 business days of purchase.  If we are not able to find a PA for you to shadow, we will refund 100% of your money.  If you live in a rural/less populated area we might not be able to find a PA within 30 miles.  NOTE: the Shadow purchase is for a minimum of 4 hours shadowing.  ANY FURTHER HOURS ARE BETWEEN YOU THE CLIENT AND THE PHYSICIAN ASSISTANT YOU SHADOW.  If your PA offers more than four hours of shadowing, we do not charge for that.  WE DO NOT GUARANTEE MORE SHADOWING HOURS.  If you want us to find more PA’s to shadow it’s at the same rate of $200 per PA.

  1. Submission of Application Materials

PAMO will not submit any application materials on my behalf nor will they log in to my web based application. PAMO is permitted to use comments made by clients on the PAMO website and in PAMO materials as testimonials without my express permission as long as PAMO posts those comments without my name or identifying information. None of the academic institutions or third parties referenced in PAMO materials are associated with nor endorse PAMO.

  1. No Guarantee

I acknowledge there is no guarantee, implied or otherwise, that the services provided by PAMO will improve my chances for admission to a physician assistant program, graduate programs, residency or employment.

  1. Non-disparagement

For purposes of this Section, “disparage” shall mean any negative statements, reviews, comments, or feedback, whether written or oral, about PAMO This will include all written or electronic communication, whether email, text message, use of Yelp, LinkedIn, Facebook, etc. Client agrees to take no action which is intended, or would reasonably be expected, to harm the Company or its or their reputation or which would reasonably be expected to lead to unwanted or unfavorable publicity for Physician Assistant Mentor Online or James H. Kimber, Physician Assistant, Inc.